FAQ’s

Most frequently asked questions

About BLR

We are a Rent & Return Bridal Hair Accessories, Jewelry and Veil Boutique.  We provide women who crave access to array of stylish, exquisite designer bridal hair accessories, jewelry and veils to rent and return for her wedding or special event at a fraction of the cost of a traditional bridal shop.

We are based in Frisco, Texas but we ship anywhere in the United States, with the exception of Alaska and Hawaii.

We are primarily an online base company and go through great lengths to show you detailed images of our accessories and veils.  We want you to know exactly what the accessories and veils will look like as they walk down the aisle.

We ship everywhere within the United States, with the exception of Hawaii and Alaska.

BLR Ordering Process

Nope! We take care of all dry cleaning. You just rent, love and return it back so the next bride can use.

We offer a 5-day rental period.

Yes. You’re welcome to rent any bridal accessory or veil for three days with some restrictions through our Try It. Style Preview. Learn more 

Yes. You’re welcome to rent any bridal accessory or veil for three days with some restrictions through our Try It. Style Preview. Learn more

We recommend reserving your bridal accessories or veils at least 3 months before your wedding to ensure the pieces you want are available. The earlier you book the easier it is for us to guarantee the bridal accessories you want will be available. If you book with within 3 months or less, there’s a chance that accessories or veils won’t be available. If you need a rush order, contact us at [email protected] and we’ll do all we can to make magic happen.

Not a problem. Please return to your nearest Fedex or USPS Facility on Monday.

Not a problem. Please return to your nearest Fedex or USPS Facility on Monday.

BLR places a reserve deposit on your credit card in the amount of One Hundred and Fifty Dollars ($150.00). This serves as a deposit while you have the accessories rentals in your possession. The security deposit amount will be displayed during the “Review Order” stage of checkout, before the order is actually placed.

Due to the nature of our business, it’s very important that you return your accessories rentals on time. Late fees are outlined in our Terms and Conditions, but our clients have established a track record of returning the pieces they borrow in a timely manner. We expect that you’ll do the same out of consideration for other clients.

Changes to your order can be made up to 15 days before your rental date.  Submit change order requests to [email protected]

We require a 30-day notice on all cancellations in order to receive a refund. Cancellations must be submitted via email to [email protected]. If you cancel your order less than 30 days before your rental date you will forfeit 25% of your total order.

Yes! We totally understand that some brides love their accessories so much, they just can’t say goodbye. And what a perfect keepsake. Please contact us directly at [email protected]

BLR Shipping & Return Policy

We use USPS Priority Mail and Express for all of our shipments.  We ship every Monday through Thursday each week from our studio in Plano, TX.  If you would like your order shipped out quickly, please order by Sunday 9:00pm (CST) in order to ship out the next day.

You can choose to pay for expedited shipping such as USPS Express.

Please note that there are times when USPS can deliver a day later so please make sure you choose the best shipping option.

  • Due to the impact of COVID-19, delivery times may experience delays.
  • Orders are processed within 1 business day.
  • Shipping dates are approximate and not guaranteed.
  • Please do not count weekends and holidays.
  • Orders placed during weekends, special promotions and holidays may take additional processing time due to increased order volume.

Your bridal accessories or veil will be delivered to you generally two days before your wedding via Fedex or USPS Priority Mail.  If your order is delivered before your rental start date, you are not being charged for early arrival.

No! You will receive a pre-paid shipping label along with instructions with your bridal accessories. All shipping cost are included in your order.

We ship everywhere in the United States, with the exception of Hawaii and Alaska.

We do not ship to P.O. Boxes, U.S. territories and APO/FPO/DPO.

All rented items are disinfected before and after every rental. All products are “quarantined” in packaging for a minimum of 4 days before being delivered.

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